Are you sending the right message on your video calls?

Over the past two months, I have seen a deluge of articles about video conferences and online meetings: how to look good online, basic etiquette, and how to deal with technical issues. But few are addressing one of the basic communication issues that arise during these online meetings: that more than 70 per cent of communication is non-verbal. Non-verbal signals can be communicated through our facial expressions, our body language, and the tone of our voice.

Unfortunately, much of this is lost during a video conference.

I’ll give you an example.  A friend recently complained to me that only being … Read the rest

Writing your CV, Part 3: Describing your professional experience

Last week we looked at the Objective and Summary sections of your CV.  This week, I’d like to discuss how to describe your professional experience.


The most important thing to keep in mind when writing this section is that your experience must connect to the job description.

To give you a real-life example, I would like to go back to the Visual Merchandiser job we looked at last week.  If you remember, we used the Key Requirements of the job to build the Skills Summary section.  Now let’s look at the actual job description.  This is found in Key Accountabilities.… Read the rest

CV Writing, Part 2: the Objective and Skills Summary

Last week, we talked about how to layout your CV and what to include in it. Today, I’d like to talk about writing the Objective and Summary.

CV is short for curriculum vitae, which literally means “the course of my life.”  It’s a story.  The Objective introduces the main character (you) and the Summary tells you what the story is about.  It makes the reader want to find out more.

If you are going to post your CV to job websites like Indeed or Monster, you can write an Objective and Summary based on skills generally required … Read the rest