Should we simplify everything we write?

In my last article, I discussed the idea of keeping it simple and speaking to your audience within the context of a historical site or museum.  This week, I’d like to look at writing text for art exhibits, which is a more difficult task because art itself is so much more subjective than historical events.  … Read more

Keep it simple and speak to your audience

One of my professional passions is to help people make the complex simple. For some reason, people think that to sound intelligent, or be taken seriously, they have to give long, complicated explanations.  In fact, the opposite is true. There is a genius in simplicity. This idea of simplicity translates across industries. Let me give you an example from … Read more

Tell Me a Story: How to develop a tour people will remember

Last week, we discussed how to develop a tour when English isn’t your first language.  But understanding the language doesn’t guarantee that you’ll give a good tour.  In fact, when I asked a question on LinkedIn about language issues, many people said it wasn’t the guide’s language skills that determined the quality of the tour. … Read more

Is fluency really necessary?

I recently read a conference paper about the lack of English language skills among the tour guides at the Aceh Tsunami Museum in Indonesia.  The author concluded that of the thirteen guides tested, only one was considered fluent in that “their speech would be fully acceptable by native speaking standards.” Of course, being able to … Read more

The professional benefits of volunteering

Landing a job that requires experience presents a real Catch-22 situation for anyone trying to break into a new field. How are you supposed to get professional experience if no one will give you a job to get that experience? That was the situation I found myself in after I graduated with my BA in history. I … Read more

Are you sending the right message on your video calls?

Over the past two months, I have seen a deluge of articles about video conferences and online meetings: how to look good online, basic etiquette, and how to deal with technical issues. But few are addressing one of the basic communication issues that arise during these online meetings: that more than 70 per cent of communication is … Read more

Writing your CV, Part 3: Describing your professional experience

Last week we looked at the Objective and Summary sections of your CV.  This week, I’d like to discuss how to describe your professional experience. The most important thing to keep in mind when writing this section is that your experience must connect to the job description. To give you a real-life example, I would … Read more

CV Writing, Part 2: the Objective and Skills Summary

Last week, we talked about how to layout your CV and what to include in it. Today, I’d like to talk about writing the Objective and Summary. CV is short for curriculum vitae, which literally means “the course of my life.”  It’s a story.  The Objective introduces the main character (you) and the Summary tells … Read more