
Is jargon hurting your ability to communicate clearly?
Most people don’t know that I started my professional life as a soldier in the United States Army. For a military person, abbreviations, acronyms, and nomenclatures
Most people don’t know that I started my professional life as a soldier in the United States Army. For a military person, abbreviations, acronyms, and nomenclatures
In my last article, I discussed the idea of keeping it simple and speaking to your audience within the context of a historical site or
One of my professional passions is to help people make the complex simple. For some reason, people think that to sound intelligent, or be taken seriously,
Top tips to make your guests feel like VIPs The coronavirus numbers in Germany are dropping nicely, so my husband and I decided to book
I’ve been doing a lot of thinking about what life will be like once this pandemic has finished once and for all. Some people I’ve
Last week, we discussed how to develop a tour when English isn’t your first language. But understanding the language doesn’t guarantee that you’ll give a
Last week, I wrote about the need for good English skills in the tourism and heritage industries and that you don’t need to speak English
I recently read a conference paper about the lack of English language skills among the tour guides at the Aceh Tsunami Museum in Indonesia. The
I want you to imagine this situation: You are in charge of a project that is costing your company millions. But you have everything under
Landing a job that requires experience presents a real Catch-22 situation for anyone trying to break into a new field. How are you supposed to get
Words are singularly the most powerful force available to humanity. Yehuda Berg Most people think that to change the world, you need to have a
This week, I am breaking from my normal Business English blog to talk about something really close to my heart: grassroots activism. Most people don’t
Over the past two months, I have seen a deluge of articles about video conferences and online meetings: how to look good online, basic etiquette, and
Last week we looked at the Objective and Summary sections of your CV. This week, I’d like to discuss how to describe your professional experience.
Last week, we talked about how to layout your CV and what to include in it. Today, I’d like to talk about writing the Objective
Let’s face it: with everything happening in the world, you might need to look for a new job. That means writing a CV, building your
It is only natural that when someone studies a language, they want to see improvement. Yet, these same people often get frustrated because they have
We all make mistakes. Just because a native speaker says something doesn’t make it right. In a recent conversation, a client said, “I didn’t see
Right now, it seems that everyone is conducting business via conference calls. Unfortunately, they are the one thing that many non-native English speakers have the
In the past, the easiest way to introduce change was slowly. This gave people time to accept the changes and to adapt to new ways
Change isn’t coming. Change is here. Covid-19 has seen to that. Millions of people who have never before worked from home are now expected to telecommute. Meetings are
I’ve been hearing from people all week about how difficult they find working from home. This article from the BBC has some suggestions that deal
Normally, I spend my working week dashing from one client’s office to another. Our sessions are always face-to-face, up close, and personal. That changes as of
Happy Monday everyone, and here is your Monday Morning Tip from Marshallsay English! Over the past couple of weeks, I’ve had so many questions about
This week’s subject comes from a reader. She wrote that someone she knows, but has not seen in a long time, recently passed away and
On Friday morning, I opened my 6-year-old MacBook computer, clicked on the browser icon, and waited for it to open. But instead of opening, the
Working on my business strategy for 2020 meant looking back over this past year and asking myself what my clients needed and what they struggled
I love reading human interest stories this time of year – you know, stories that really aren’t news but they make you feel good. I
I love this time of year. Here in Frankfurt, we have the Christmas Market – which is one of the most wonderful things about living in
This past week, I stumbled upon an old article from Art News, which discussed how museums around the world are re-writing museum interpretive panels (the