Terms and conditions for booking online lessons

This page contains the Terms and Conditions for scheduling online lessons. For further information about Privacy and Cookie Use, please click here or the Privacy and Cookies Policy below.

Training programs can only be successful when both the trainer and participants take full responsibility for the learning experience.  Both must be committed to working together to achieve the participants’ goals.

Both the trainer and the participant agree to attend each session prepared and on time.

Cancellation and rescheduling policy

If the participant needs to cancel a scheduled lesson, they agree to contact Marshallsay English at least 24 hours before the scheduled lesson time The cancelled lesson can be rescheduled for a later date.  The participant should contact Marshallsay English by email at info@marshallsayenglish.com. The participant will also need to go online to cancel the appointment as well in the booking system.

Please note: if the lesson is cancelled with less than 24-hours notice, that lesson will be forfeited and will not be rescheduled.